— E-handel

Ersätt din stack. E-post, CDP, sök, support.
En plattform, driven åt dig.

Mer försäljning. Större varukorgar. Färre ärenden. Kunder för livet. Allt fyra. En plattform, byggd för Shopify, Magento och WooCommerce.

Betrodda av ledare inom e-commerce

Veke
Interflora
Masku
Stockmann
Sareskoski
Korttikauppa
Byggd för ShopifyMagentoWooCommerceConfirma
★ Verkliga resultat från skarpa driftsättningar, inte prognoser. Resultaten varierar per webbplats. Finns inte din bransch här? Serviceform passar alla verksamheter med kundkontakt →

— Pre-sales

Guide every shopper.

Your shoppers don't think in filters. They think in sentences like "I'm running my first 5k, what shoes should I get?" Now your store finally gets it.

  • Trained on your store, not the internet. Front and centre, on every page.
  • Ask anything on the product page. Fit, sizing, materials, alternatives.
  • We learn your full catalogue in minutes. Shopify, WooCommerce, Magento.
  • Rules you control: push slow stock, rotate seasonals, hide what's gone.
4.2×
More likely to buy Shoppers who chat with the agent convert at over four times the rate of those who don't.
Contact us

— Sales

Lift every basket.

Every cart is missing something. The trick isn't what to upsell. It's when.

  • Knows your shopper. Knows your catalogue. Picks the right add-on, every time.
  • Fires at the moments that count. Add-to-cart, cart view, exit intent, search.
  • Catches the near-abandoners with the "add one for free shipping" nudge. Automatic.
  • Bundles that build themselves. Cross-sells that don't feel pushy.
+16%
Average order value On every order, across 1500+ stores running Serviceform.
Contact us

— After-sales support

One voice, every channel.

Connect WhatsApp, Instagram, email, SMS and live chat into one inbox. The platform answers what it knows, your team handles the rest, and every customer feels heard wherever they reached out.

  • Unified inbox across every channel.
  • Knowledge base trained on your policies, shipping, returns and FAQs.
  • Live order tracking on site and WhatsApp. Customers ask "where's my order?" and get a real-time status.
  • Automated answers when the platform is confident. Human handover when it isn't.
83.4%
Answered automatically Of inbound questions resolved without a human stepping in.
Contact us

— Lifecycle

Bring them back.

Capture every visitor as a future customer. Smart popups, email and SMS campaigns, and a loyalty program that turns a one-time purchase into a relationship.

  • Smart popups and exit-intent capture for newsletter signups.
  • Email & SMS campaign builder with behaviour-based flows.
  • Loyalty program with points, tiers and rewards.
1.24%
Visitor to subscriber Of every visitor turned into a future customer.
Contact us
app.serviceform.com/cdp/people/emma-berg
EB

Emma Berg VIP

[email protected] · Helsinki, FI

Lifetime value

€26,099

Orders

3

Avg order

€8.7k

Since

2023

Order history €25,509

VW Golf 1.5 TSIOrder #4021 · 30 May €24,900
Winter tyre setOrder #4188 · 8 Jun €480
Karhu Trail 42Order #4203 · 11 Jun €129
Segments High value Repeat buyer Email · SMS opted in
app.serviceform.com/campaigns

Spring sale — 20% off

Sentto 12,480 contacts · 2 days ago

Audience Repeat buyers No order 60d Opted-in

Spring is here 🌷

20% off your next order — this week only.

Shop the sale

61%

Open rate

18%

Clicked

€24k

Revenue

— Your dashboard

Every number, in one place.

Every conversation, lead and sale your AI touches, measured and attributed in one live dashboard.

Serviceform AI conversations dashboard
Serviceform analytics dashboard
Ecommerce revenue & attribution dashboard

— The whole platform, in one story

This is your customer. Every tool, one record.

This is the difference between a dozen plugins and one platform: one customer record, shared by every tool — from first click to repeat order. Watch it work on your store, step by step — press play, or click any step.

your-dealership.com
Popups
LIVE CUSTOMER RECORD · CDP
?
Anonymous visitor
Visitor
Looking for
Fit profile
Order
Lifetime value€0
Reachable on Web WhatsApp Email
Segment
One profile. Every tool reads and writes to it — so the AI always knows who it's talking to.
1 / 8

AI:n sköter 80 % av alla "var är min order?". Vårt supportteam har äntligen tid för samtalen som faktiskt behöver en människa.

Ansvarig kundtjänst · Maskun Kalustetalo

— Proof

Loved by 1500+ websites.
The brands you already buy from.

Real revenue lifts, every quarter, on every continent.

StockmannRenaultPeugeotRe/MaxInterfloraMaskuVeke
  • Masku case study

    Masku

    “When order details are retrieved and presented to the customer automatically, the same order-related questions no longer reach customer service. This has significantly reduced the daily workload."

    1000+ Average number of leads generated
    Read the case study →
  • RE/MAX case study

    RE/MAX

    “Serviceform will help you get more out of your website. We were able to consistently get 100-150 leads per month with Serviceform. That's a 100% increase from what we used to get!”

    Read the case study →
  • Gedauto case study

    Gedauto

    “Since we started using Serviceform chatbots, we’ve seen a significant change in the way customers contact us. The ability to gain more detailed insights into leads has allowed us to better understand their needs and optimize customer lifecycles.”

    50K In interest
    Read the case study →
In partnership with
  • NVIDIA Inception
  • Google Cloud Partner
  • Meta Business Partner
Reviewed on
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— Behind Serviceform

Built in Europe. With humans.

Offices in Turku, Stockholm, Barcelona, London and Sri Lanka. A real team, in your timezone, shipping every week and building with you.

— Gratis analys

Rinner intäkterna bort? Vi tar reda på det.

Boka ett kostnadsfritt 20-minuterssamtal med Linnea. Vi går igenom din webbplats, dina sociala medier och din automatisering tillsammans, så att du ser exakt var du lämnar pengar på bordet.

Boka en gratis analys Svar inom en arbetsdag

Äkta snack, avslappnat, utan PowerPoint eller köptvång.

Linnea, Country Manager, Serviceform
Linnea Country Manager, Serviceform