Every signal, one customer
Search queries, chats, purchases, abandoned carts, support tickets. All on one record.
— CDP
One memory of every
customer.
Search, chat, campaigns, support and bookings all write to the same customer record. The AI agent remembers, your team remembers, the customer notices.
Powers every other Serviceform product. Always on, no setup.
app.serviceform.com/cdp/people/emma-berg
EB
Emma Berg VIP
[email protected] · Helsinki, FI
Lifetime value
€26,099
Orders
3
Avg order
€8.7k
Since
2023
Order history €25,509
VW Golf 1.5 TSIOrder #4021 · 30 May €24,900
Winter tyre setOrder #4188 · 8 Jun €480
Karhu Trail 42Order #4203 · 11 Jun €129
Segments High value Repeat buyer Email · SMS opted in
Shared with every tool
Your campaigns know what they searched. Your support knows what they bought. Your AI knows them.
1500+
brands sharing one memory
Every Serviceform customer is using the CDP, whether they signed up for it or not.
Privacy-first
EU-hosted, GDPR-compliant, consent-aware. Right to erasure wired in.
Open for your stack
Webhooks out to your warehouse, BI tool, ad platforms. Your data, your way.
One profile
Every channel writes to one record.
Email, WhatsApp, web visits, social messages and orders all stitch into a single customer profile. Identity resolution matches the same person across devices and channels, so you stop guessing whether two contacts are one buyer. You see lifetime value, order history, last activity and segments in one place.
- Email, WhatsApp, web, social and orders on one profile
- Identity resolution merges duplicates across channels
- Lifetime value, order history and last activity at a glance
app.serviceform.com/cdp/people/emma-berg
EB
Emma Berg VIP
[email protected] · Helsinki, FI
Lifetime value
€26,099
Orders
3
Avg order
€8.7k
Since
2023
Order history €25,509
VW Golf 1.5 TSIOrder #4021 · 30 May €24,900
Winter tyre setOrder #4188 · 8 Jun €480
Karhu Trail 42Order #4203 · 11 Jun €129
Segments High value Repeat buyer Email · SMS opted in
Data that does something
Not a dashboard nobody opens. Working data.
The profile is not a report you check once a quarter. It feeds segmentation for Campaigns and gives your inbox and AI agent the context to answer like they already know the customer. A repeat buyer asking about an order gets a reply that already has the order in hand.
- Segments flow straight into campaign targeting
- AI replies carry full order and conversation history
- Your team opens a chat already knowing the customer
app.serviceform.com/cdp/people/emma-berg
EB
Emma Berg VIP
[email protected] · Helsinki, FI
Lifetime value
€26,099
Orders
3
Avg order
€8.7k
Since
2023
Order history €25,509
VW Golf 1.5 TSIOrder #4021 · 30 May €24,900
Winter tyre setOrder #4188 · 8 Jun €480
Karhu Trail 42Order #4203 · 11 Jun €129
Segments High value Repeat buyer Email · SMS opted in
app.serviceform.com/campaigns
Spring sale — 20% off
Sentto 12,480 contacts · 2 days ago
Audience Repeat buyers No order 60d Opted-in
Spring is here 🌷
20% off your next order — this week only.
Shop the sale61%
Open rate
18%
Clicked
€24k
Revenue
Built for the EU
EU-hosted, GDPR by default.
Data stays on EU infrastructure and consent is tracked at the field level. Right to erasure is one action, not a support ticket. You get a unified view of every customer without trading away the compliance your legal team signed off on.
- Hosted on EU infrastructure, no transatlantic transfers
- Consent tracked per channel and per field
- Right to erasure in one action
One platform, not seven tools
Everything your customer data needs, in one platform.
Most teams stitch customer data across a CDP, a campaign tool, an inbox and three exports. Serviceform keeps it in one place, so every interaction remembers the last.
- Unify
One profile per customer, stitched from every channel and kept current automatically.
- Segment
Build audiences on lifetime value, order history and behavior, then act on them.
- Activate
Feed the same data into campaigns, the inbox and AI replies so context follows the customer.
- Protect
EU-hosted and consent-aware, with right to erasure wired in from day one.
Customer story · Gedauto
“Since we started using Serviceform chatbots, we’ve seen a significant change in the way customers contact us. The ability to gain more detailed insights into leads has allowed us to better understand their needs and optimize customer lifecycles.”
- 50K
- In interest
- 20+
- Invoice payment per month
- 460%
- Conversion rate
— Proof
Loved by 1500+ websites.
The brands you already buy from.
Real revenue lifts, every quarter, on every continent.
-
Masku
“When order details are retrieved and presented to the customer automatically, the same order-related questions no longer reach customer service. This has significantly reduced the daily workload."
1000+ Average number of leads generatedRead the case study → -
RE/MAX
“Serviceform will help you get more out of your website. We were able to consistently get 100-150 leads per month with Serviceform. That's a 100% increase from what we used to get!”
Read the case study → -
Gedauto
“Since we started using Serviceform chatbots, we’ve seen a significant change in the way customers contact us. The ability to gain more detailed insights into leads has allowed us to better understand their needs and optimize customer lifecycles.”
50K In interestRead the case study →
In partnership with
Reviewed on
— Hosted in Europe
European by default.
Your customer data stays where it belongs. We run on EU infrastructure, with no subprocessors outside the EU. Compliance is not a feature you turn on.
- EU data centres
Every byte hosted in the European Union. Frankfurt, Helsinki, Dublin. Not "available in EU." Just EU.
- GDPR by default
Data processing agreement signed on day one. Right to erasure, portability and access wired into the platform.
- No cross-border data
No US subprocessors. No grey-zone analytics. Your customer data does not leave the EU.
— Behind Serviceform
Built in Europe 🇪🇺. With humans.
Offices in Turku, Stockholm, Barcelona, London and Sri Lanka. A real team, in your timezone, shipping every week and building with you.
— Free analysis
Is your customer data just sitting there? Let's find out.
Book a free 20-minute call with Daniel. We go through your customer data and automation together, so you see exactly where you are leaving money on the table.
Book a free analysis Reply within one business day
Real talk, no fuss. No slide decks, no pressure to buy.
Daniel Aguilón Country Manager, Serviceform